HarborCrateh Store Privacy Policy

Last Updated: July 16, 2026

---

Overview

At HarborCrateh Store, safeguarding the personal details you entrust to us is a responsibility we take seriously. This Privacy Policy describes the types of information we gather, the ways in which we put that information to use, and the measures we apply to keep it secure whenever you browse our website or complete a purchase through our online store. This policy applies to customers located in the United States.

Information We Collect

When you engage with our services, we gather the following categories of personal information:

• Account & Order Data: Your name, email address, shipping and billing addresses, and purchase history — collected when you register an account, submit an order, or update your HarborCrateh Store profile.
• Payment Data: Handled entirely by our PCI-DSS-compliant payment processor. HarborCrateh Store never retains complete card numbers, security codes, or other sensitive payment authentication details on its systems.
• Usage Data: Information such as your IP address, device and browser type, and the pages you view — gathered automatically through cookies and analytics tools while you navigate our platform.
• Communications: Any messages, questions, feedback, or support requests you direct to us through email, contact forms, or other channels.

How We Use Your Information

We apply your information solely for the following purposes:

• To process and fulfill your orders, which includes handling payment, issuing order confirmations, coordinating shipment, and providing delivery updates.
• To answer your customer inquiries, resolve account or order problems, and review feedback you have submitted.
• To deliver transactional and service-related emails — such as order receipts, shipping notices, and account alerts — that are essential to your use of our services.
• To study usage patterns and enhance our website's performance, our product selection, and the overall customer experience.
• Marketing and promotional messages are sent only when you have expressly opted in to receive them. You can withdraw that consent at any time by using the unsubscribe link found in every message or by reaching out to our support team.

Sharing of Information

We never sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. Your personal data is shared only with reputable third-party service providers whose work is essential to running our business, and only to the degree necessary for them to carry out their contracted services on our behalf. These providers consist of:

• PCI-DSS-compliant payment processors that handle secure transaction processing;
• Licensed shipping and delivery carriers that fulfill and deliver your orders;
• Analytics providers, who receive only anonymized, aggregated usage data that cannot be traced back to you as an individual. Every third-party provider we engage is bound by contract to maintain rigorous data protection standards and is prohibited from using your personal information for anything beyond the services they deliver to HarborCrateh Store.

Your Rights

All users are afforded data protection rights consistent with the jurisdiction in which they reside:

• CCPA (California residents): You have the right to know what personal data we collect about you, the right to request deletion of your personal data (subject to legal exceptions), and the right to opt out of any sale of your personal data. HarborCrateh Store does not sell personal information to third parties, as stated in our Sharing of Information section.
• Other U.S. State Privacy Laws: Residents of states with comprehensive consumer privacy statutes may hold comparable rights to access, correct, delete, or obtain a copy of their personal information, and to opt out of certain data uses. We honor these rights in accordance with the laws of your state of residence. To exercise any of these rights, contact our support team at [email protected]. We will verify your identity and respond to your request within 30 days of receipt, in compliance with applicable data protection regulations.

Cookies

Our website uses two categories of cookies:

1. Essential Cookies: Necessary for core site operations, including account login, shopping cart functionality, order processing, and secure checkout. These cookies are required for the site to work and cannot be turned off.
2. Analytics Cookies: Used to gather anonymized information about how visitors interact with our site, helping us understand usage patterns and improve our services. You can manage or disable non-essential (analytics) cookies at any time through your browser's cookie settings. Turning off essential cookies may affect how our website functions and your ability to complete purchases.

Changes to This Policy

HarborCrateh Store may revise this Privacy Policy periodically to reflect shifts in our business practices, our services, or applicable legal requirements. Should we make material changes to this policy, we will notify you by email (to the address linked to your account) or by posting a prominent notice on our website at least 14 days before those changes take effect. Your continued use of HarborCrateh Store's services after any changes to this Privacy Policy become effective constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed of how we protect your personal information.